Shipping policy
At SONAL FAB, we are committed to delivering your orders safely and on time. Please read the following shipping information before placing your order.
Order Processing
- Orders are generally processed within 1 business days after payment confirmation.
- Orders are not normally processed or delivered on Sundays and public holidays.
- Processing time may vary during festivals, sales, or periods of high order volume.
Delivery Time
Once your order has been shipped, delivery generally takes 3–7 business days, depending on your location and the courier service.
Delivery times may vary for remote areas or due to circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable shipping offers or free-shipping conditions will be mentioned on our website.
Order Tracking
Once your order has been dispatched, you may receive shipping and tracking information through your registered email address or phone number.
You can use the tracking details provided by the courier to check your shipment status.
Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Courier or logistics issues
- High order volumes
- Incorrect or incomplete delivery information
- Other circumstances beyond our control
We appreciate your patience in such situations.
Incorrect Address
Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.
SONAL FAB may not be responsible for delays or additional charges caused by incorrect or incomplete delivery information provided by the customer.
Damaged Package
If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible and provide photographs or videos of the package and product for assistance.
Contact Us
For any shipping-related questions, please contact us:
Trade Name: SONAL FAB
Legal Name: NAKUM SONALBEN PRAVINBHAI
GST Number: 24BZGPN0089Q1ZS
Address:
B/41, Radhaswami Nagar Society,
Puna Bombay Market Road, Fashion Country,
Punagam, Surat, Gujarat – 395006, India
Phone: +91 9924944253
Email: store.sonalfab2026@gmail.com